Relational Revenue

Privacy Policy

Last updated: September 28, 2026

This policy explains what information Relational Revenue by Mystic Mentorship (“we”, “us”) collects, how we use it, who helps us process it, and the choices you have. It applies to the Relational Revenue app at relationalrevenue.mysticmentorship.com (the “Service”).

The short version: your business data is yours. We use it to run the Service for you, we never sell it, and you can export or delete it whenever you like.

1. Information we collect

Information you give us

Account details: your name, email address, password (stored only as a secure hash by our sign-in provider) and timezone.
Business information: your monthly goal, offers and prices, revenue driver, revenue actions and their check-offs, sales, weekly check-ins, marketing actions and opportunity-search preferences.
CRM data: details you store about your contacts — names, companies, emails, phone numbers, relationship status, notes and follow-up dates.
Documents: offer documents and briefing documents you upload, and the text extracted from them.
Conversations: your messages with Sophia and her replies, and pitches she drafts for you.
Feedback: anything you send through the Feedback tab, along with your name, email and the page you were on.

Payment information. Payments are processed by Stripe. We receive your subscription status, billing period and a customer reference — never your full card number.

Information collected as you use the Service

Activity: when you sign in or start a session, the pages you visit in the app, and key actions such as recording a sale, adding a contact, completing a revenue action or submitting a check-in.
Device information: your browser type, operating system, whether you’re on a mobile device and your screen width, plus technical logs (such as IP address and error reports) kept by our hosting and database providers for security and reliability.
AI usage: for each AI request, the feature used, the amount of AI processing (tokens and web searches) and its cost, so we can show your monthly AI allowance and keep the Service sustainable.

2. How we use your information

To provide the Service — storing your data, showing your dashboard, and powering Sophia, revenue paths and the Visibility Partner
To manage your membership, billing, access and monthly AI allowance
To send essential emails, such as sign-in links, password resets and account notices
To understand how members use the app (in aggregate and per account) so we can support members and improve features
To keep the Service secure, prevent misuse and fix problems
To respond to your feedback and questions, and to meet legal obligations

We don’t sell your personal information, share it for cross-context behavioural advertising, or use your business data to advertise to you.

3. AI processing with Anthropic

Sophia, pitch drafting, revenue paths, offer reading, check-in summaries and the Visibility Partner are powered by Anthropic’s Claude models. When you use them, the information needed for that request is sent to Anthropic’s API — for Sophia, that can include your name, offers, goal, revenue driver, relevant CRM contacts and notes, recent sales, revenue actions, recent check-ins, briefing documents and the recent conversation. The Visibility Partner also searches the public web.

Under Anthropic’s commercial terms, data sent through its API is not used to train its models by default, and it is retained only for a limited period for safety and legal purposes. See Anthropic’s privacy policy for details.

4. Who we share information with

We share information only with the service providers that run the Service for us, each bound by its own privacy and security commitments:

Supabase — database, sign-in and file storage
Anthropic — AI features (Claude)
Stripe — payments and billing
Vercel — hosting of the app
Resend — account emails (sign-in links, password resets)
Google — our feedback log, which receives feedback you choose to send

We may also disclose information if the law requires it, to protect the rights and safety of our members or the Service, or as part of a merger, acquisition or sale of the business (in which case this policy would continue to protect your information).

5. Cookies and browser storage

We use only essential cookies — the ones that keep you signed in securely. We also save a few preferences in your browser’s storage (such as the conversation you last opened). We don’t use advertising cookies or third-party tracking scripts. Usage information described above is recorded within our own database, not by outside analytics companies.

6. How long we keep information

We keep your account data for as long as your account is open.
When you delete your account, your profile, CRM, sales, conversations, check-ins, activity and AI usage records and uploaded documents are permanently deleted straight away. Copies in our providers’ routine backups are overwritten on their normal cycle, usually within a few weeks.
Stripe keeps payment records as required for tax and accounting, and feedback you’ve sent stays in our feedback log unless you ask us to remove it.

7. Your rights and choices

Access and export: download all your data anytime from Profile → Export all my data.
Correct: edit your details, contacts and records directly in the app.
Delete: remove individual items anytime, or delete your whole account from Profile → Delete my account.
Ask us: for anything else — including questions about the information we hold — email info@mysticmentorship.com. We’ll respond within 30 days.

U.S. state privacy rights. Depending on where you live (for example, California), you may have the right to know what personal information we collect and how we use it, to access, correct or delete it, and not to be treated differently for exercising these rights. We don’t sell or “share” personal information as those laws define it.

If you’re in the UK, EU or EEA. We process your information to perform our contract with you (running the Service), for our legitimate interests (security, support and improvement) and to meet legal obligations. You may also object to or restrict certain processing, request portability, and complain to your local data-protection authority.

8. International transfers

We and our providers are based in, or process data in, the United States and other countries. By using the Service, your information may be transferred to and processed in countries with different data-protection laws from yours. Where required, our providers rely on recognised safeguards such as Standard Contractual Clauses.

9. Information about your contacts

Your CRM holds information about other people — your leads, clients and collaborators. You’re responsible for having a lawful basis to store and use it, and for honouring any requests those people make to you about their information. We process that data only on your behalf, to provide the Service to you.

10. Security

We protect your information with encryption in transit (HTTPS), row-level security so each member can only ever access their own records, private file storage, and secure payment and sign-in providers. No online service can be perfectly secure, so please use a strong, unique password and let us know right away if you suspect unauthorised access.

11. Children

The Service is for adults aged 18 and over. We don’t knowingly collect information from anyone under 18; if you believe we have, contact us and we’ll delete it.

12. Changes to this policy

We may update this policy as the Service evolves. If we make material changes, we’ll update the date above and tell you in the app or by email before they take effect.

13. Contact us

Questions or requests about your privacy: Mystic Mentorship · info@mysticmentorship.com